Privacy Policy

Last updated: January 1, 2023

Iniu takes your privacy seriously. This policy describes how we collect, use, and protect your personal information. Please read it carefully.

Collection of Information

We collect information in several ways:

Account registration – When you create an account, we collect your name, email address, phone number, and password. This allows us to create and manage your account.
Purchases – When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number to process your order and notify you of status updates.
Newsletters – If you sign up to receive our newsletters, we collect your email address and contact preferences.
Surveys – We occasionally conduct surveys to get your feedback. Participation is optional. Information collected will be used to evaluate and improve our products and services.
Sweepstakes – For some promotions, we collect information like your name and contact info to enter you into sweepstakes drawings.
Website interactions – We use technical methods like cookies to collect information about how you interact with our website. This includes pages visited, links clicked, devices used, and location data.

Use of Information

We use your information for the following purposes:

Process, fulfill, and follow up on your orders
Improve your shopping experience and customize our interactions with you
Notify you about changes to our policies or products
Analyze trends to improve our website and product offerings
Prevent fraud and enforce our Terms of Service
Comply with legal requirements

We minimize our collection and use of your personal data to only what is necessary to accomplish these tasks. We do not sell or share your personal information with third parties except to process transactions at your request or as required by law.

Data Retention

We retain your personal information as long as needed to provide you services, maintain business records, comply with regulations, or resolve disputes. When we no longer have a legitimate need to process your information, we will delete or anonymize it.

Cookies

Our website uses cookies to improve your browsing experience. Cookies allow us to remember your preferences and analyze site traffic patterns. You can disable cookies through your browser settings, but some site features may not work properly without them.

Security Measures

We take precautions to secure your data both in transit and storage. Our website uses HTTPS encryption and we store information on secure servers behind firewalls. Access is limited to authorized staff only and protected by password policies, 2-factor authentication, and audit logs.

Despite best efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You use our website and provide data at your own risk. If we become aware of a breach, we will notify impacted users in line with applicable laws.

Children’s Privacy

Our products are not directed to children under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected information of a child without consent, please contact us so we can promptly delete the data.

Your Rights

You have certain rights related to the personal data we collect:

Access – You can request a copy of your personal data we have on file.
Correction – You can ask us to update or correct inaccuracies in your personal data.
Deletion – You can request that we delete your personal data, subject to legal obligations.
Restriction – You can ask us to stop processing all or some of your personal data.
Objection – You can object to use of your personal data for marketing or other purposes.
Portability – You can ask for a copy of your data for transfer to another service.

To exercise these rights, please contact our Data Protection Officer. We will respond within 30 days.

Changes to this Policy

We may occasionally update this privacy policy to reflect changes in data processing practices or applicable privacy laws. We encourage you to review this policy periodically to stay up to date on how we protect and use your information.

How to Contact Us

Please direct any questions or concerns related to this policy or our data practices to our Data Protection Officer:

Email: [email protected]

Phone: +44 345 678 9012

Address:

Iniu Data Protection Officer

123 Charge Road

London, UK

WC1A 1AA

You can also contact our regional data protection authorities with complaints. We are committed to working with you to address any privacy concerns.

Cookie Policy

This cookie policy explains how Iniu and our partners use cookies and similar tracking technologies when you use our website, mobile apps, or interact with our ads and content.

What are cookies?

Cookies are small text files placed on your device that store data and preferences. Cookies allow websites and apps to remember your actions and preferences over time.

Why do we use cookies?

We use cookies for the following purposes:

Authentication – Remember you are logged in during visits.
Security – Help protect user data from unauthorized access.
Preferences – Store settings like language, font size, and other display preferences.
Analytics – Collect anonymous data on how visitors interact with our website. We use this to understand user behaviors and improve the user experience.
Advertising – Implement marketing campaigns and track their performance. This includes remarketing to engage previous site visitors.
Social Media – Integrate with social media widgets like Facebook or Twitter to enable interaction.

What types of cookies do we use?

The main types of cookies we use are:

Strictly Necessary – Required for core website and app functionality like security, payments, and compliance. Disabling these will prevent normal use of services.
Performance – Collect anonymous information on how you use our website and apps. We use this to improve site operations and optimize the user experience.
Functional – Enhance site functionality and your user experience by remembering choices you make like language or location.
Analytics – Track website and app usage metrics like visits, bounce rate, traffic sources, etc. We use services like Google Analytics for this purpose.
Advertising – Implement marketing campaigns and track their performance. This includes remarketing and personalized ads based on your browsing history.

How to control cookies

You have options to limit or disable cookies through your browser or device settings, including:

Blocking cookies – Most browsers allow you to block specific or all cookies. Note this may impact site functionality.
Clearing cookies – You can also clear cookies after each browsing session through your browser history.
Private browsing – Use private browsing modes like Incognito in Chrome to browse without cookies.
Do Not Track – Enable the Do Not Track setting in your browser if you do not want analytics tracking.
Opt-out services – Platforms like Google Ads allow you to opt out of personalized ads.

We also provide in-site options to manage cookies for advertising purposes. You can use these controls to opt out.

By using our website or apps, you agree to our use of cookies as described in this policy. Please periodically review for updates as our practices may change over time. Contact us if you have any questions on our use of cookies.